Privacy policy

🔒 Privacy Policy

Last Updated: 08.04.2026

Welcome to DIXO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, promotions)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Cookies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

4. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Shipping and logistics
  • Analytics (e.g., website traffic analysis)
  • Marketing and advertising

These third parties have their own privacy policies, and we recommend reviewing them. We are not responsible for their practices but ensure we work with reliable providers.

5. Data Security

We take appropriate security measures to protect your personal information, including:

  • Secure servers and encrypted transactions
  • Limited access to personal data
  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us at support@dixo.in or at shop.dixo@yahoo.com

7. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: support@dixo.in
📍 Address: RZ E38 SHYAM VIHAR PHASE 1, NAJAFGARH, NEW DELHI - 110043

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.