Shipping policy
🚚 Shipping Policy
Last Updated: 08.04.2026
Thank you for shopping with DIXO. We are committed to delivering your orders quickly and safely. Please review our shipping policy below for complete details.
📦 Order Processing Time
- All orders are processed within 1–2 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer.
🚀 Shipping Methods & Delivery Time
We offer reliable shipping across India through trusted courier partners.
- Standard Shipping: Delivery within 2-4 business days.
- Delivery times may vary depending on your location and courier availability.
💰 Shipping Costs
- Shipping charges are calculated at checkout.
- Standard Shipping Cost: ₹49 / Free over ₹499
- We may offer free shipping on selected products or promotions.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can use this link to track your order in real time.
⚠️ Delivery Issues & Delays
While we aim to deliver on time, delays may occur due to:
- High demand or peak seasons
- Courier service issues
- Weather conditions or unforeseen circumstances
If your order is delayed beyond the expected timeframe, please contact us at support@dixo.in or at shop.dixo@yahoo.com
🌍 International Shipping
- Currently, we DO NOT offer international shipping. [AS OF NOW]
- If available, delivery timelines and charges will vary based on destination.
❗ Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Additional charges may apply for re-delivery.
📩 Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: support@dixo.in